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Grandsys QMS8100 Quality Monitoring Solution
QMS8100 System feature – Web individual real time feedback

05.jpgIntercrossing – the web interface allow the individual to feedback and study promptly

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QMS8100 System feature – quality management key analysis

00006.jpgKey analysis – adopts the seven report forms of item quality management

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QMS8100 System feature – excellent advantage intelligent correctness

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Differences – due to the rating table and rating manner of the task design

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QMS8100 System feature – equal sampling and automatic assign

00003.jpgOne major work of the call center quality management is to assess the quality of various types of business telephone service.

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Grandysys Quality Management system

003.jpgThe call center applying the Quality Monitoring system gets the benefit as follows:

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