there are sale and service branch in Beijing, Shanghai, Guangzhou, Taipei, Taizhong, Jiayi, Kaohsiung, etc., and there is a development center in Nanjing. Grandsys accumulates the experience from the services for the recording system of various call centers, the recording value-added application, CTI integration and business application software development. Grandsys is the leading corporation in China which successfully introduces workforce management system, and customs the system to fit the monthly shifting in China.

Brand, service, efficiency and solution are the four key factors to constitute the operation and development of Grandsys. We insist on improving and pursue the win-win target with clients. Currently, we have software and hardware product line of world famous brand, experience in industry system program for many years and technical support team authenticated by the original manufacturers, the optimal integrated solution and perfect maintenance service. We devote to provide the best call center solution satisfying the clients with the most vigorous market competitiveness. Unlike other system integration manufacturers, Grandsys has the ability and experience to integrate and exploit application software, bearing the aim to assist the enterprise become management globalization, quality optimization and service efficiency. We mainly engage in the insurance and finance industry, which turns out successfully. The development center founded in Nanjing by Grandsys focuses on the product research and development, aiming to be a world corporation with private brand. Since 1992, Grandsys has entered into the call center service. With the world first class products and self-developed technology, Grandsys has come up with a call center solution suitable for Asian culture. By now, we succeed in more than 38,000 seats implement which furnishes us great service experience. For years, we constantly introduce various new valuable and mature technologies and solutions from Europe and America, and integrate with our unique customization program, and we cooperate with the leading manufacturers in the many industries to exploit the value of call center in the industry, endeavoring to make each cooperation benefit the parties involved.

The market advantages of Grandsys

• Solution with industry knowledge
• Rich experience in banking, telecommunication, insurance, etc.
• Rich experience in management and operation knowledge of call center industry