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Grandsys was invited to attend The CCMW Forum -China Financial Customer Management Summit |
In July 18, 2008, CCMW Forum -China Financial Customer Management Summit was held grandly in Chengdu International Convention & Exposition Center, which fully studied and discussed the topics as Development Trend of the Global Financial Call Center,
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Create the Legends of Call Center- CIC 3.0 Product Release |
Create the Legends of Call Center - CIC 3.0 Product Release hosted by DTSC(the Headquarter of Grandsys) was successfully closed on August 8, 2008. The activity
includes two main themes, we invited Dr. Chien ,Chainman of Taiwan Call Center Development Association,
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Grandsys LOG8000 passes AVAYA |
In July 2008, Grandsys declared The Recording and Quality Monitoring Solution of LOG8000 (LOG8000 is an own brand of the company) has formally passed the DevConnect certification of AVAYA, thus becoming one of the rare global several AVAYA partners
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As the industry changes, the customer service center gradually enters into a new era of fine management. The challenge our customers facing gradually become diversifying.
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